Privacy Policy

This document explains how Glorion handles personal information collected from players. Understanding data practices helps users make informed decisions before registering or depositing funds. The policy covers collection methods, storage protocols, sharing conditions, and individual rights available to players across Canada.

Information We Collect

Glorion gathers data necessary to operate the platform, verify identities, and process transactions. Collection occurs during registration, gameplay, deposits, withdrawals, and support interactions.

Personal Details

Account creation requires an email address, password, and preferred currency. Players must be 18 years or older to register. During the verification process, photo identification and proof of address are requested before the first withdrawal can be processed.

Financial Information

Deposit and withdrawal records are maintained for compliance purposes. Payment data may include card details, e-wallet identifiers, or cryptocurrency wallet addresses. Supported methods include Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, Litecoin, Tether, Ripple, and Dogecoin.

Technical Data

Browser type, device information, IP addresses, and session timestamps are collected automatically. This data supports security monitoring, fraud prevention, and service optimization.

How We Use Your Information

Collected data serves specific operational purposes:

1. Account management and identity verification
2. Processing deposits starting from CAD 20 and withdrawals
3. Delivering promotional offers and loyalty rewards
4. Detecting unauthorized access or suspicious activity
5. Meeting regulatory obligations under the Curacao licence
6. Improving platform performance and user experience

Players exploring the Glorion portal will find these practices applied consistently across all services.

Data Storage and Security

SSL and TLS encryption protect information during transmission. Servers employ industry-standard security measures to safeguard stored data. Account verification is required before processing withdrawal requests, adding another layer of protection.

Session security features monitor login activity. Password requirements include a minimum of 8 characters with uppercase letters, lowercase letters, and numbers. Email verification confirms account ownership during registration.

Information Sharing

Glorion does not sell personal data to third parties. Information may be shared under limited circumstances:

• Payment processors handling transactions in GBP, CAD, or supported cryptocurrencies
• Identity verification services conducting KYC checks
• Regulatory authorities when legally required
• Service providers maintaining platform infrastructure

Game providers such as Spadegaming, Booongo, Betsoft, and Belatra Games receive only technical data necessary for gameplay delivery.

Your Rights

Players retain control over their personal information. Available options include:

• Requesting access to stored data
• Correcting inaccurate information
• Deleting accounts and associated records
• Withdrawing consent for marketing communications
• Obtaining data in portable formats

Requests can be submitted through live chat or email support channels. Response times typically fall within 24 hours on weekdays.

Cookies and Tracking

The platform uses cookies to maintain sessions, remember preferences, and analyse usage patterns. Players can manage cookie settings through browser controls, though disabling certain cookies may affect functionality.

Responsible Gambling Data

Information related to deposit limits, loss limits, wager caps, session timers, and self-exclusion periods is stored securely. These tools help players manage their gambling activity. Details about available safeguards appear on the Glorion responsible gambling page.

Data Retention

Records are maintained for periods required by regulatory obligations. Transaction histories, verification documents, and account information may be kept for several years after account closure. Players can request specific retention details through support.

Policy Updates

This privacy policy may be revised periodically. Material changes are communicated through email notifications or platform announcements. Continued use of services after updates indicates acceptance of revised terms.

Contact Information

Questions about data practices can be directed to customer support. Live chat provides instant connection during operating hours. Email support is available around the clock, with responses typically arriving within a few hours on business days.